download the pdf here Cultivating Therapeutic Presence: Strengthening Your Clinical Heart, Mind, and Practice By Shari M. Geller Shari M. Geller Teaching Faculty in Health Psychology at York University Adjunct Faculty at the Music and Health Research Collaboratory at University of Toronto Centre for MindBody Health 250 Eglinton Avenue West, Suite 200 Toronto, On M4R 1A7 drsharigeller@gmail.com I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou (as quoted in Booth & Hachiya 2004, p. 14) Abstract….