AEDP® Institute Refund, Cancellation & Transfer Policy
The following policies are designed to ensure a fair and consistent approach to program changes, cancellations, refunds, transfers, scholarships, and payment plans.
The AEDP Institute reserves the right to cancel a training or program prior to its start. If this occurs, participants will receive a full refund of all tuition fees paid.
The AEDP Institute is not responsible for participant expenses, including but not limited to airfare, lodging, childcare, lost wages, missed practice sessions, or any other expenses incurred as a result of a program cancellation.
Every effort will be made to present the advertised faculty. However, in the rare event that a presenter must be replaced, the AEDP Institute reserves the right to substitute qualified faculty. Presenter substitutions do not constitute grounds for cancellation or refund.
At a Glance
| If you… | What Happens |
|---|---|
| Cancel 16 or more days before your course begins | Refund of tuition paid, less a 15% Administrative & Processing Fee calculated on the full course tuition |
| Cancel 1–15 days before your course begins | No refund; full course tuition remains due |
| Withdraw or do not attend after the course begins | No refund or Institute credit |
| Request a transfer 30 or more days before your course begins* | Transfer accommodated whenever possible at no charge |
| Request a transfer 1–29 days before your course begins* | $200 transfer fee |
| Request to transfer an ES1 course | Rarely possible; if approved, a $200 transfer fee applies |
*Excludes Multi-Module Essential Skills (ES1) courses.
Cancellation & Refund Policy
Cancellations Received 16 or More Days Before the Course Begins
Participants who cancel 16 or more days before the course begins are eligible for a refund of tuition paid, less a 15% Administrative & Processing Fee.
Please note: The 15% Administrative & Processing Fee is calculated on the full course tuition, regardless of the amount paid to date or the payment plan selected.
This fee helps offset payment processing charges, registration administration, and the costs associated with processing cancellations and filling vacated course seats.
Eligible refunds will be processed promptly. Please note that it may take several business days for your financial institution to post the refund to your account.
Cancellations Received 1–15 Days Before the Course Begins
Because faculty commitments, course planning, and participant enrollment are finalized during the two weeks before the course begins, tuition becomes non-refundable within 15 days of the course start date.
Participants remain responsible for the full course tuition, regardless of the amount paid to date or the payment option selected.
Withdrawal or No-Show On or After the First Day of the Course
Once a course has begun:
- No refunds will be issued.
- No Institute credit will be provided.
- Participants remain responsible for the full course tuition.
Transfer Policy
Transfer Requests Received 30 or More Days Before the Course Begins
(Excluding Multi-Module Essential Skills (ES1) Courses)
Transfer requests will be accommodated whenever possible without financial penalty.
Transfer Requests Received 1–29 Days Before the Course Begins
(Excluding Multi-Module Essential Skills (ES1) Courses)
Approved transfer requests are subject to a $200 transfer fee.
Multi-Module Essential Skills (ES1) Courses
Because ES1 courses are designed as cohort-based learning experiences, transfers between course series are highly disruptive and are therefore rarely possible.
In the rare circumstance that a transfer is approved, a $200 transfer fee will apply.
Scholarships & Payment Plans
Scholarships are awarded for a specific course and are generally non-transferable.
Requests to transfer a scholarship to another course will be considered only in exceptional circumstances and at the sole discretion of the AEDP Institute.
Selecting a payment plan does not change the cancellation, refund, or transfer policies. Participants enrolled through a payment plan remain responsible for the full course tuition in accordance with the policies outlined above.
Institute-Sponsored On Demand (Recorded) Seminars
If for any reason you are unsatisfied with an Institute sponsored (recorded) On Demand Seminar, please email admin@aedpinstitute.org with an explanation of why you are dissatisfied. We will offer, one time per person, an Institute credit for your payment, less a 15% banking and administrative fee that you may apply to a different (recorded) On Demand seminar.
Need Assistance?
If you have any questions about these policies before registering, please contact us. We’re happy to help clarify any aspect of our cancellation, refund, transfer, scholarship, or payment policies before you enroll.
